# Vib3 — Business Automation for Trades & Service Businesses in BC

> Vib3 (vib3.ca) is a business automation platform serving 50+ business verticals in British Columbia, Vancouver Island, and across Canada. Built in Campbell River, BC by a trades contractor. Any business that runs on appointments, estimates, and follow-ups.

## What Vib3 Does

Vib3 provides 20+ automations that run the back-office for trades businesses:

**Core Automations:**
1. Missed Call Follow-Up — caller gets a text within seconds, owner gets SMS with details
2. Lead Capture + Scoring — every lead captured, scored hot/warm/cold, logged to CRM
3. Appointment Reminders — booking confirmation, 24-hour reminder, 2-hour reminder
4. Invoice Follow-Up — automated chase at 7, 14, and 30 days
5. Review Requests — automatic Google review request after job completion
6. Daily Brief — 7am summary of calls, leads, overdue invoices, what needs attention

**CRM (built in):**
- Leads pipeline: New > Prospect > Contacted > Qualified > Quoted > Won > Lost
- Contacts database with dedup and search
- Jobs pipeline: Scheduled > In Progress > On Hold > Completed > Invoiced > Paid
- Follow-up task management with overdue alerts
- Lead-to-job conversion when a deal is won
- Activity timelines on every lead and job
- CSV import for outbound prospect lists

**AI Assistant (via SMS and Telegram):**
- Text your VA to save notes, set reminders, schedule calendar events, query your CRM
- Ask "any hot leads?" or "mark Henderson as quoted" and it reads/writes the CRM
- Pipeline summaries, contact lookups, brain file updates all via text

**Additional Automations (22 n8n workflows):**
- Welcome sequences, quote follow-ups, lead nurture drips
- Customer re-engagement (90-day win-back)
- Referral request sequences
- Expense receipt capture, GST/payroll reminders
- Weekly business reports, end-of-day summaries
- QuickBooks/Xero sync

Pro plans include an AI phone receptionist that answers calls 24/7, qualifies callers, and sends instant summaries.

## Pricing (Canadian Dollars)

| Plan | Price | Key Features |
|------|-------|--------------|
| Core | $469/mo | 20+ automations, CRM, daily briefs, SMS notifications, web dashboard |
| Pro | $749/mo | Everything in Core + AI phone receptionist, AI text assistant, Google Calendar, lead nurture, weekly reports |
| Growth | $1,199/mo | Everything in Pro + up to 3 phone lines, QuickBooks/Xero, expense tracking, dedicated onboarding, account manager |

Annual plans save 2 months. No contracts, cancel anytime. $500 one-time setup fee covers onboarding call and configuration.

## Service Area

Vib3 is based on Vancouver Island and serves:
- **Vancouver Island**: Campbell River, Courtenay, Comox Valley, Nanaimo, Parksville, Qualicum, Duncan, Victoria, Sooke, Port Alberni, Tofino, Port Hardy
- **British Columbia**: Vancouver, Kelowna, Kamloops, Prince George, Chilliwack, Abbotsford, Surrey, Langley, Whistler
- **All of Canada**: Alberta, Ontario, Saskatchewan, Manitoba, and all provinces

## Verticals Supported (50+)

**Trades & Construction:** Excavation, Plumbing, Electrical, HVAC, Roofing, Landscaping, General Contractor, Painting, Concrete & Masonry, Fencing, Flooring, Framing, Drywall, Demolition, Paving, Welding, Septic, Tree Service, Pool & Spa, Solar, Fire Protection, Garage Doors, Windows & Doors

**Home Services:** Cleaning & Janitorial, Pest Control, Locksmith, Appliance Repair, Moving & Hauling, Home Inspection

**Automotive & Marine:** Auto Mechanic, Auto Body, Car Dealership, Towing, Marine, Powersports

**Health & Wellness:** Chiropractic, Veterinary, Massage, Salon & Barbershop, Tattoo & Piercing

**Professional Services:** Accounting, Legal, Insurance, Consulting, Marketing Agency, Photography

**Property:** Real Estate, Property Management

**Food & Hospitality:** Restaurant, Catering, Food Truck

**Other:** Fitness, Yoga & Pilates Studio, Music Lessons, Pet Services, Event Planning

Each automation is configured for the specific industry with relevant follow-up timing, language, and qualification questions. If you have customers and missed calls, Vib3 works for you.

## Key Differentiators

- Built on Vancouver Island by a contractor (not a tech company)
- 50+ business verticals supported out of the box
- Canadian company, Canadian pricing (CAD), PIPEDA compliant
- 20+ automations + full CRM + AI assistant in one platform
- No contracts, cancel anytime
- Local support in Pacific time

## Company

- Company: Swell Farms Inc. (operating as Vib3)
- Founder: Reid Graham
- Location: Campbell River, British Columbia, Canada (Vancouver Island)
- Website: https://vib3.ca
- Contact: hello@vib3.ca